# Privacy Policy

## **PRIVACY POLICY**

This Privacy Policy ("Policy") governs the collection, use, and protection of personal data when accessing and using the WINFI.IO Websites ("Websites") and participating in the Games provided by WINFI.IO ("we" or "us"). By accessing the Websites and participating in the Games, you acknowledge and accept the terms of this Policy.

1. **Collection and Use of Personal Data**

1.1 Personal Data Collection: We may collect and use your personal data to provide you with access to the Websites and enable your participation in the Games. We are committed to protecting your personal information and respecting your privacy in accordance with applicable laws and best business practices.

***1.2 Purposes of Personal Data Use: Your personal data may be used for the following purposes:***

* Allowing you to participate in the Games and carrying out operations related to your participation.
* Informing you about changes, new services, and promotions that may be of interest to you. You can opt out of receiving direct marketing correspondences.

***1.3 Disclosure to Third Parties:*** \
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Your personal data will not be disclosed to third parties unless required by law. However, certain parts of the overall functioning or operation of the Websites may be entrusted to our business partners, suppliers, or service providers, and they may have access to your personal data. By accessing the Websites and participating in the Games, you consent to such disclosures.

2. **Data Protection and Security**

***2.1 Personal Data Protection:***&#x20;

We will protect your personal data using appropriate security measures and safeguards. We adhere to the Data Protection Act and implement best business practices to ensure the confidentiality and integrity of your personal information.

3. **Data Retention**

We will retain your personal data for as long as necessary to fulfill the purpose of the relationship or as required by law. We will not destroy any data unless mandated by law or if the information is no longer needed for the purpose of the relationship.

4. **Cookies Policy**

4.1 Use of Cookies: We use cookies to enhance your user experience, track website visits, and improve our services. Cookies are small text files stored on your computer that allow us to identify you when you revisit our site. By using the Websites, you consent to the collection of cookies. You can manage your cookie settings in your browser, but please note that disabling cookies may limit your use of the Websites.

5. **Data Breach Notification**

In the event of a personal data breach, we will notify affected users in accordance with the GDPR timeframes and take appropriate measures to address and mitigate the breach.

6. **International Data Transfer**

We may disclose personal data to third parties only when necessary to provide high-quality services or respond to lawful requests from authorities. We share certain data with the following third-party systems:

* Zendesk Inc.: Username and email information may be transferred when you contact our support.
* Other third-party services may set cookies or collect data on their respective domains.

7. **Contact and Support**

If you encounter any technical issues or errors, please provide us with the following information to assist you promptly:

* Username
* Date and time of the problem
* Game ID or table name (if applicable)
* Screenshot of the error (if possible)

Your cooperation is highly appreciated, as your error report helps us improve our services.

8. **Personal Data Deletion**

If you wish to have your personal data deleted, you can request it by sending an email to <winfi.cmo.marketing@gmail.com>. Please note that the deletion of personal data is subject to legal obligations and may not be guaranteed in certain circumstances.
